Unified Communication System

Looking for a reliable partner to handle your unified communication and collaboration needs? You’re in the right place! Rirabh is a trusted provider of telecom and communication solutions, delivering robust, scalable, and secure platforms for businesses of all sizes.

Our platform combines the best of messaging, calling, and collaboration tools in a single solution:

Free to download and easy to install on all devices.
Works seamlessly over 3G, 4G, 5G and Wi-Fi.
Available for iOS, Android and web platforms.
End-to-end encryption ensures your communication is secure.
Supports group messaging, video calls, and conference calls.
Provides instant messaging, voice, and video calls to team members.
Allows sharing of photos, documents, spreadsheets, audio, and video files.

Key Benefits of Unified
Communication System

Improved Customer Experience

AI-powered IVR eliminates frustrating menus, allowing customers to speak naturally. This results in faster resolutions and personalized interactions, creating a smoother experience.

Reduced Operational Costs

By automating repetitive queries, AI IVR reduces the need for live agents. This lowers call center overhead while maintaining efficiency, helping businesses save costs.

Increased Agent Productivity

With AI handling routine queries, agents focus on complex issues. This reduces workload, improves concentration, and boosts performance.

Higher Call Containment Rate

AI IVR resolves more queries within the system, minimizing call transfers. This leads to shorter queues, fewer abandoned calls, and more efficient support.

Business Continuity & Reliability

Cloud-based deployment ensures the IVR remains operational during peak hours or emergencies. This guarantees uninterrupted service and reliability.

Data-Driven Insights

Real-time analytics track customer trends and highlight service gaps. Businesses leverage this data to optimize support and make informed decisions.

OTT VoIP & Unified Communication System

Rirabh’s OTT VoIP and Unified Communication System is a comprehensive business communication platform combining voice, video, instant messaging, and collaboration tools across mobile and desktop devices. Designed for businesses of all sizes, it ensures efficient, secure, and seamless communication in real time.

Android & Iphone Communicator

Enjoy a rich VoIP experience:

Free to download and easy to install on all devices.
Works seamlessly over 3G, 4G, 5G and Wi-Fi.
Available for iOS, Android and web platforms.
End-to-end encryption ensures your communication is secure.
Supports group messaging, video calls, and conference calls.
Provides instant messaging, voice, and video calls to team members.
Allows sharing of photos, documents, spreadsheets, audio, and video files.

New Releases

SMS Features with SMS Billing
PIN to PIN Balance Transfer
Mobile Topup

Account and user management

Account and user management
Multiple Calls on one account
Account for New Phone Number
Customer management
Prepaid/Postpaid recharge
Agent account
Batch management
Signup(customer)
Account detail(Agent, Customer)
Caller ID Authentication
Recharge/Payment Online
SIP Device Add/Delete
Block Prefix
CDRS
Invoice
Charges
IP Termination (Wholesale)
Real-time billing
Multiple level reseller
Multiple provider creation & login

IVR Management

IVR prompts( balance,destination, credit time)
Customize IVR in multilanguage

IPPBX Features

Call Conference
Call Recording
Call Transfer
Call Queue
Announcements
Ring Groups
MOH (Music on Hold)
Follow Me
IVR(Interactive voice response)
Voice Email
Time Condition
Time Groups
CDR Report
Add / Import User
SIP Settings
Trunk Settings
Out Going Call Rules
Incoming Call Rules
Dial Plan

DID Management

DID Management from Portal

Web Interface

Multi Language Support
Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)

Mobile Dialers Features

Audio Call (App to App and App to PSTN)
Video Call (App to App)
Video Conferencing
Instant Messaging / App to App Chat
Group Chat
Call Conferencing
File Sharing ( Picture, messages, images, videos and files Sharing)
Chat History
Invite to friend
Background Syncing
Push Notification and Floating Notification
In-app registration for new users using their mobile no. (similar to Whatsapp)
SMS authentication with one time Password
In-app recharge using Paypal and Debit / Credit Card
Recent Call
Phone Book (Synchronize with Phone Address Book)
NAT/Firewall support
STUN server Support
Codec Supported :- Audio Codec(G729, G711,GSM,G722, iLBC), Video Codec (VP8)
Registration Timeout
Acoustic Echo Cancellation
Packet concealing
Packet Lost Concealment (PLC)
Comfort Noise Generator (CNG)
Customized with company logo/name
Unlimited user license

Hardware Requirements

Intel Core i5 Processor /32 Gb RAM/1 TB HDD

Software Requirements:

Debian 12.x (complete installation)

Carrier:

Carrier which supports SIP calls, g711, g723 and g729 codecs.

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to installing the Rirabh Unified Communication System.

Debian server should be on public IP.
SSL Certificate should be install on the Debian server

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Rirabh Unified Communication System with good broadband internet connection .

Installation:

Rirabh requires remote access of server for installation. The installation of “Rirabh Unified Communication System” will be done by SSH connection on Linux server.Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider’s infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem.

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Ready to scale your Unified Communication System with us?

Unified Communication

Rirabh brings together calls, video meetings, messaging, and collaboration tools in one seamless platform, helping teams stay connected and work more efficiently.

High-Quality Connections

Experience clear and uninterrupted voice and video communication, with minimal downtime and reliable performance even during peak usage.

All-in-One Features

Automation and cloud-based options reduce operational costs while improving billing accuracy and overall business productivity.

Flexible Scalability

Easily expand your setup as your business grows—from a single user to a large enterprise—without the need for extra equipment or complicated configurations.

Secure & Cost-Efficient

With strong encryption and access controls, your communication remains private and secure—all while saving on hardware and telecom expenses.

Customizable & Flexible

Tailored solutions to fit unique business needs, supporting multiple billing models and integration with existing systems.

Unified Communication System

Unified Communication System

Core Features of Unified
Communication System

Cross-Platform Compatibility

HD Voice & Video

SIP & WebRTC

Call Management

Custom Branding

Voicemail & Recording